Incident specific guidance
You can find guidance on how to deal with specific incident types below.
If in doubt at any stage always call Central Postal Control (CPC) on 0345 266 1060, and they will be able to advise you on how to deal with any situation.
Incident specific guidance (listed alphabetically)
Active shooter/terrorist
Asbestos
Bomb threats
Building damage
Coronavirus
Explosions
Flooding
Fires
Fuel/Adblue/chemical spills
Gas leaks
GDPR data breach
Health alerts
Hostage situations
Liquid Package Spillage
Major public incidents
Power loss
Serious accident
Severe weather
Stolen Royal Mail Vehicle
Suspect /dangerous items
Unballoted Industrial Action
If in doubt at any stage always call Central Postal Control (CPC)
Central Postal Control deals with issues on a regular basis and will be able to talk you through how to deal with any situation.