Incident specific guidance

You can find guidance on how to deal with specific incident types below.

If in doubt at any stage always call Central Postal Control (CPC) on 0345 266 1060, and they will be able to advise you on how to deal with any situation.

Incident specific guidance (listed alphabetically)

Active shooter/terrorist

Asbestos

Bomb threats

Building damage

Coronavirus

Explosions

Flooding

Fires

Fuel/Adblue/chemical spills

Gas leaks

GDPR data breach

Health alerts

Hostage situations

Major public incidents

Power loss

Serious accident

Severe weather

Suspect /dangerous items

If in doubt at any stage always call Central Postal Control (CPC)

Central Postal Control deals with issues on a regular basis and will be able to talk you through how to deal with any situation.