0345 266 1060

On site response

Stay Calm and follow this advice

If you are dealing with an incident, you must stay calm and follow the guidance provided in this site. This site is designed to help you assess and manage an operational incident. It contains all the guidance you would expect to find within your Be Aware, Stay Calm, Be Prepared or Take Action manuals. If in doubt at any stage, always call Central Postal Control (CPC) on 0345 266 1060.
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How to MANAGE an evacuation

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What to do if YOU have been evacuated

Incident specific guidance

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Suspect items

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Active shooter/terrorist

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Asbestos

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Bomb threats

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Building damage

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Explosions

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Fires

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Flooding

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Flood Alert

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Fuel spills

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Gas leaks

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GDPR data breach

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Health alerts

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Hostage situations

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Major public incidents

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Power loss

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Serious accident

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Severe weather

General guidance

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Preparing for an incident

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Incident log

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Your site plans

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Your unit plan

Royal Mail

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Your unit plan

Parcelforce Worldwide

If in doubt at any stage always call Central Postal Control (CPC)

Central Postal Control deals with issues on a regular basis and will be able to talk you through how to deal with any situation.