On site response
Stay Calm and follow this advice
If you are dealing with an incident, you must stay calm and follow the guidance provided in this site. This site is designed to help you assess and manage an operational incident. It contains all the guidance you would expect to find within your Be Aware, Stay Calm, Be Prepared or Take Action manuals. If in doubt at any stage, always call Central Postal Control (CPC) on 0345 266 1060.
How to MANAGE an evacuation
What to do if YOU have been evacuated
Incident specific guidance
Coronavirus
Suspect items
Active shooter/terrorist
Asbestos
Bomb threats
Building damage
Explosions
Fires
Flooding
Flood Alert
Fuel, Adblue or chemical spills
Gas leaks
GDPR data breach
Health alerts
Hostage situations
Major public incidents
Power loss
Serious accident
Severe weather
General guidance
Preparing for an incident
Incident log
Your site plans
Your unit plan
Royal Mail
Your unit plan
Parcelforce Worldwide
If in doubt at any stage always call Central Postal Control (CPC)
Central Postal Control deals with issues on a regular basis and will be able to talk you through how to deal with any situation.